Shipping Policy

At TrueAndRooted Health And Wellness, operated by Vilodan, we strive to provide efficient and reliable shipping services to deliver your orders in a timely manner. This Shipping Policy outlines the details of our shipping process, including delivery methods, processing times, and shipping costs.

1. Shipping Methods:
We offer various shipping methods to accommodate your needs:

  • Standard Shipping: Delivery typically takes 7 business days.
  • Expedited Shipping: Delivery typically takes 15 business days.
  • International Shipping: Delivery times vary depending on the destination country and shipping method selected.

2. Order Processing Time:
Orders are typically processed and dispatched within [number of days] business days after payment is received. Please note that orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Costs:
Shipping costs are calculated based on the weight of the package, the shipping method selected, and the destination address. Shipping costs will be displayed during the checkout process before payment is completed.

4. Shipping Restrictions:
We currently ship to addresses within India. Please note that we do not ship to P.O. boxes or APO/FPO addresses.

5. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your delivery.

6. Delivery Attempts:
Our shipping carriers will attempt to deliver your package to the provided shipping address. If no one is available to receive the package, a delivery attempt notice will be left, and the package may be held at a local pickup location or returned to us. Additional delivery attempts may incur extra charges.

7. Shipping Delays:
While we strive to deliver orders within the estimated delivery times, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs clearance processes, or other factors beyond our control. We appreciate your patience and understanding in such situations.

8. International Shipping:
For international orders, please be aware that additional customs duties, taxes, or fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Please check with your country’s customs office for more information on potential fees.

9. Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact us at cs@vilodan.com. Our customer service team is available to assist you and ensure a smooth shipping experience with TrueAndRooted Health And Wellness.

By placing an order on vilodan.com, you agree to comply with our Shipping Policy and acknowledge that you have read and understood the terms outlined herein.